I spoke about money and budgets earlier, and I almost regret doing so. It becomes so cliché. What I would encourage VAC to do is be more interested in the leadership function of their own department, be more interested in their own people and in developing them and supporting them.
I am sorry if the words sound harsh, but I've often felt when I'm talking with someone on the phone, trying to get help and trying to navigate this long process—the delay, delay, delay—that it is a function, but it is not the fault of the front line. I've always felt that there's a real absence of executive leadership in this department. That might be unfair, because.... I'm in Alberta. I'm not tweeting about this every day. I'm trying to pick up a first down and keep my life moving forward.
Thank you for your question. I think I would encourage the senior executive level of the department to be more interested in leading their people. It's such an earthy ministry and such a focused one.
I'll leave it there. Thank you.