I'm not sure what to say. I don't believe the call was not recorded. I don't think it's even possible.
Even if that were true, somehow there would be notes. There are always notes. There's a summation of the conversation. Because you have to. I don't know a single veteran in the system who hasn't gone through a caseworker every six months, so there have to be records. There have to be notes. This has to be documented, because when they burn out and the new caseworker comes in, they'd be starting from zero with no notes.
That doesn't make any sense. Of course there are notes. My bank records all my calls. Of course it's recorded. I do not believe the testimony. I believe it was false on Thursday.