I'm sorry, but I have to cut you off, because I don't have a lot of time to use here. You've given me a sense of the answer. It's just been created for this purpose.
Can you tell me what qualifications the workers from your organization who will be interacting with veterans have? What is their training and experience?
Obviously when we're talking about dealing with our veterans and with their families, there is often a very different scenario than there would be in dealing with insurance claimants and things like that. Obviously, in many cases there are some significant operational injuries, including psychological injuries. What training and experience and qualifications, specifically with regard to working with veterans, do the people have who will be interfacing with veterans?