Yes. Case managers have started to get calls from the rehab service specialists who are representing the contract—they're employed by the contractor—to begin facilitating this transition process. It has, quite frankly, been more confusing.
I've had a number of case managers reach out to me a little bit more since we did a presentation about a month ago. People with concerns have been reaching out, and there have been a number of case managers who've been connected. The rehab service specialist has reached out, and they've actually advised that the contract go-live date is being pushed to the 29th. That's what they've been advised, but we haven't had official documentation or official clarification from our department about that.
Additionally, I know a number of case managers who attempted to prepare for the transition by having their veterans undergo assessment to save it having to be done under the new contractor, so that the case manager had more ability to support their veteran through the stress of that assessment. The rehab service specialist has indicated that it's insufficient, even though it's current, and that they will have to undergo a specialized assessment with the contractor. So now there's more burden.