Thank you, Mr. Chair.
The ombudsman's report, the Auditor General's report, the PBO's report and the committee report are all saying there's a failure to deliver service, Minister.
Minister, your opening statements from the last time you were here and this time seem to conflict with what's actually happening within the department. You first stated that it was one employee and one incident, and then it changed to one employee and two incidents. Now we're at one employee and five incidents.
In light of today's news, are you sure that it is only one employee who is offering MAID?