Calls into the national contact centre, yes, would be reviewed as a matter of course, but there are no other further calls that are recorded beyond that. Quality control, if I could, comes through—
November 24th, 2022 / 4:40 p.m.
Deputy Minister, Department of Veterans Affairs
Calls into the national contact centre, yes, would be reviewed as a matter of course, but there are no other further calls that are recorded beyond that. Quality control, if I could, comes through—
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