Yes, we absolutely agree with that statement. It should not be a conversation between a case manager or a veterans service agent and the veteran, unless the veteran has made the determination in consultation with his health care professional and is seeking information regarding benefits or any consequences to the benefits for that veteran or their family.
I should also indicate that we have looked into, and have had our legal staff look into, cases where this has been challenged in the courts, raised in the courts. We have not found a single case.
Where veteran Bruce, as he calls himself, as indicated on the podcast, has raised this issue and suggested that Veterans Affairs Canada was involved in this, we are completely surprised by that. We find no record of that whatsoever, not only in our case but in the courts as well.