It's hard to have an opinion one way or the other, because I have heard really good stories about case managers and I have heard some bad stories.
We are not health care providers or professionals in any kind of service such as occupational therapy or any treatments like that, so I'm hesitant to say if the contract will be beneficial to them. Our main concern is that the veterans receive the benefits and the treatment they deserve, and in a timely manner, of course, and we'll be monitoring for that just to make sure it happens.
As for how they get that treatment, whether it's a third party or internal, we're not concerned one way or the other, as long as they are getting the help they need.