Sure. Basically what we have here is a scenario where a significant amount of responsibility has been transferred away from case managers, with the understanding that it's to lighten their burden, but we know that they don't see it that way because they have been told and told they'd have a caseload of 25 veterans. You know how complex their situations are. They're still at a caseload of 40 to 60, which, of course, if that burden of administration was removed by having more case managers, it would probably deal with the issue in the same way and not be spending taxpayers' money on funding another organization.
How do you see that?