I think you hit the nail on the head when you said we don't know what the new role of the service delivery person or rehabilitation service specialist you mentioned is. We don't know what they're going to do. We don't know what their role is going is be. We don't know how it's going to impact it. That in itself is part of the scary part. There's such a big element of the unknown that it's leaving us to just assume that it's going to be more par for the course.
To answer the second question about the importance of case managers, I would say that they're the practitioners. They're the ones who have to look us in the eye. They're the only ones who experience the hardship by our sides.
It's easy for—forgive me—legislators and policy-makers to sit back and say this is the best course of action, but on the ground, that's not the case, and it's the case managers who have to watch us suffer and die.