I would say that for an outsider looking in, whose experience is as a client, this pattern of continual erosion of benefits is not the answer. Every time there's a new contract, one more thing is removed, and this is only going to end up with there being nothing left. This privatization scheme and this outsourcing scheme is just putting care in the hands of people who have a profit motive and not a care motive, and you can see the effects in real time.
On December 1st, 2022. See this statement in context.