I'd like to indicate, before we get to the end of it, what improvements are incorporated in this new contract.
Services are customized to each veteran's and family members' unique background and needs, and we strive to have an approach and methods that are indigenous-sensitive and culturally sensitive, continued access to rehabilitation services in the language of your choice and 24-7 access to an online portal through which veterans and family members can submit claims, manage appointments and access resources. Veterans and family members will have a chance to share their experience and satisfaction about the program, input that will help us make sure that the rehabilitation and vocational assistance programs are the best they can be.
That's it, essentially. There are quite a number of other things, but I appreciate the time to be able to say that we're providing more service, with more people, in more areas. I'll let the assistant deputy expand on it, but that's what we're doing.