Thank you very much, Mr. Chair.
If people feel like my honourable colleague has indicated, they can talk to the ombudsperson, who will directly inform the department of whatever issue should come forward.
What I want to do is make sure that veterans feel fully comfortable to come to Veterans Affairs. We have an issue, a totally unacceptable issue. We're dealing with the issue, but what we have to do is make sure that veterans feel comfortable to come to Veterans Affairs.
I am not conducting an investigation. The department and the RCMP are conducting the investigation. As I said many times, what we want to do is make sure we get the facts. If you have facts that will assist the investigation, please bring them forward, but we need facts. If we have facts, we will deal with them.
What's vitally important with all the programs.... You're fully aware of all the programs we've put in place since 2015—