You'd make a good politician.
Mr. Harris, on October 27, 2020, you stated that the department's objective would be to reduce the claims backlog to 5,000 by March of this year. The minister presented something else earlier, but the only figures we currently have aren't at all trending in that direction. We aren't talking about 8,500 pending claims today, but rather 10,144.
What's your reaction? What's going on? Are you short of funding? Is predictability the problem?