There haven't been fewer claims. We have more people processing them. Consequently, the number of decisions made has risen, which has reduced the backlog.
On December 5th, 2022. See this statement in context.
On December 5th, 2022. See this statement in context.
December 5th, 2022 / 12:40 p.m.
Assistant Deputy Minister, Service Delivery Branch, Department of Veterans Affairs
There haven't been fewer claims. We have more people processing them. Consequently, the number of decisions made has risen, which has reduced the backlog.
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