Then, Ms. Lowther, if you don't mind, I have a few questions. Before I start, I want to thank you and Jim, of course, and all your volunteers for the work you do across the country. It's extremely important. I don't know too many organizations that can support people 24/7, and I know we were able to reach out a number of times to help veterans through your organization, so I thank you very much for that.
You work a lot with homelessness and homeless individual veterans. Do you feel with those individuals that it's a job that's missing? What are their skills? What can we do? You're dealing with individuals who are in crisis, so can you describe what background they're coming with and how long they've been out, in general, on average? What are the supports that we could put out for them?