The investigation was actually done in two ways. Yes, we invited veterans to come forward. We also verified, through our files, any indication of where an issue may have been raised inappropriately between a VAC employee and veterans. This was, again, by looking through and analyzing the case files, greater than 400,000 files, to determine whether there was any indication or evidence that such a conversation took place. The onus wasn't entirely on the veterans to come forward. We were identifying those cases.
On March 20th, 2023. See this statement in context.