It is possible that some case managers still have to look after 40 files. The average workload is 30 files.
On March 20th, 2023. See this statement in context.
On March 20th, 2023. See this statement in context.
March 20th, 2023 / 5 p.m.
Assistant Deputy Minister, Service Delivery Branch, Department of Veterans Affairs
It is possible that some case managers still have to look after 40 files. The average workload is 30 files.
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