I feel like I'm a unique case, because I have an amazing one. I keep telling her that she needs to be cloned. She is fantastic. She is the reason why I don't have panic attacks when I get messages from my VAC—even when I'm struggling, I still freeze.
I'm very close friends with Lisa, and I can't tell you how many times I've answered texts, calls and messages. We have a pact between the two of us to reach out to each other. I can't begin to describe what I watched her go through, and mine is the polar opposite.
We need more case managers with good training who want to be there and aren't using it as a stepping stone to get into the public service, ones who understand trauma-informed care and are dedicated to us. My case manager's limitations are the policy. The policy is tying her hands, but she will fight damn hard for me, and everyone deserves that.