It certainly does. It's coming in two ways, from that strategic level and, from what we're hearing, directly from veterans.
To give you an example, on our application form you're asked to provide your name. We had an application from a male, and while we were seeking out their service health records, it kept coming back as though the individual hadn't served. The reality is that they had served, but after their service, they transitioned to male.
We want to change our application form to be much more inclusive, so that individuals have an opportunity to express themselves and have an accurate record of their time in service. That would be applicable to women with married names in the service, but who later divorce. The name alone can create a lot of challenges and obstacles within the process.
We're rooting out.... I offer that as one tactical example of improving the process.