Thank you.
We see how important it was to do those hires. The goal still is to remove the backlog, and we still have a significant way to go, yet there was that initial decision to take away those temporary positions.
There's nothing more important than getting this to where it doesn't happen again, which is perhaps unrealistic, but at the same time, to have that staff there in the long term is so key. What is the plan to move ahead to actually reduce that entire backlog?