Thank you, Mr. Chair.
Mr. Ross, we have not had the pleasure of meeting in person. I do hope we can meet face to face in the future because what you described in your opening statement really needs to be shared and I'd like to hear it in person. I think it goes without saying, but thank you for your service and for all you have done.
Mr. Thorne, it's wonderful to see you again. I recall that you're not a veteran, but you are doing wonderful work. Thank you for that.
Mr. Ross, I'm wondering if you could please tell the committee how the experience of 2SLGBTQ+ clients perhaps changes during and after service?