I appreciate that. It makes me think of a research project review that I went to that talked about how many people from the LGBTQ2+ community are going back in the closet as they age when they go into seniors facilities. I think that all of this contributes to broadening that dialogue and making sure that spaces are safer.
For the last question, I want to come to both of you on this one for your opinion and feedback.
I think this is really important. We heard about trauma and the difference between trauma from your service and trauma due to your service. I work with a lot of veterans who really struggle with accessing their My VAC Account. They struggle because they have challenges. They could have post traumatic stress disorder. They could be too much in disarray to even be able to sit down and do that work. We have huge challenges with them being able to have a caregiver or somebody who is their main person be able to access the information, put the information in and help get the services they need. I don't always know that people understand that if there's a high rate of trauma, bringing them to a place where they can actually even have a conversation can be a challenge.
I'm wondering if you can talk, from both of your perspectives, about how we can make services more accessible for people who desperately need it and the caregivers who love them.