Thank you very much, Mr. Chair.
Ms. Roberts was asking such excellent questions and you were giving such a thorough answer that I'm going to get you to continue in that vein.
I, too, am quite interested in the impact of COVID-19 on your efforts within Veterans Affairs Canada.
Mr. Harris and Ms. Meunier, it's good to see you both again. It's been a long time since I've seen you, Ms. Meunier. I see Mr. Harris a little more frequently. Welcome to the committee. It's really a pleasure and an honour for me to be able to interact with you in this way from my basement a few blocks away from where you are.
With COVID-19, I can just imagine the difficulty of hiring, onboarding and making productive a new employee, who is faced with a mountain of paper, either real or electronic, and a major challenge. I know you touched upon it, but please take a minute to elaborate a little more. Then I have a couple of other areas I want to talk to you about.