Let's get to that, then, because one thing I hear often from veterans is that they have a real lack of trust in Veterans Affairs. They tell us often that they're afraid to even speak up about their experiences, because they're afraid Veterans Affairs will retaliate against them and they'll lose the benefits and services they may have now. There's a real fear and lack of trust.
I'm wondering whether you can, from your conversations with veterans, tell me why you think that lack of trust exists.