I think we need to make sure that our veterans receive the services they need and the compassion and empathy they deserve.
With respect to the process that's in place, I'm going to defer to my colleague here, my ADM, as I'm not aware of all of the steps that need to be taken. I don't have a problem admitting that. I'm not the one who does the arbitration of these types of cases.
I'm sure that Mr. Harris would be more than happy to elaborate on the process.