Like you, Mr. Richards, yes, I hear those stories.
I've told my deputy minister that each week I want to receive a sample of the correspondence the department gets, as well. That's because I want to get a snapshot of exactly which matters are brought forward to us. They're not all good stories. There are some issues that need to be fixed.
To your specific question, and to finish my response, when we talk about the backlog, yes, that's a priority. Work is done, but under way.
When we talk about addressing the issue of equity-seeking groups.... Ms. Blaney asked about women veterans. We have to make sure that we address specific challenges when it comes to women veterans applying for benefits through Veterans Affairs Canada. When it comes to our indigenous communities, as well, we have many indigenous veterans who have served this country. They have not had access, or they did not know about the services they needed. We need to make sure we reach out—