Yes. I think there should be a basic awareness of how LGBTQ2 people should be respected and addressed.
I would make many of the points that Nina made about how just fundamental matters of respect and training are required so that people don't feel as though they're being retraumatized by a department that is, by and large, doing very good things to help them. The first impression really needs to be very positive, and so we should be working on those kinds of opportunities for those kinds of communications so they know what they're getting into.