Good afternoon, Chair and colleagues.
I want to thank the witnesses for joining us here today. It's amazing, because you're taking your personal experiences and the experiences you hear from so many others and you're advocating for those people. I appreciate your being here to do that.
First off, Ms. Perron, thank you for sharing your personal experience with VAC. I want to congratulate you for being a published author.
You described recommendations regarding claims. Can you elaborate on where in the claims process there are issues?