Evidence of meeting #73 for Veterans Affairs in the 44th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was rcmp.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Nina Charlene Usherwood  As an Individual
Vivienne Stewart  RCMP Veteran Women's Council, As an Individual

3:50 p.m.

Liberal

The Chair Liberal Emmanuel Dubourg

I call this meeting to order.

Welcome to meeting number 73 of the House of Commons Standing Committee on Veterans Affairs.

Pursuant to Standing Order 108(2) and the motion adopted on Monday, October 3, 2022, the committee is resuming its study of the experience of women veterans.

Today's meeting is taking place in a hybrid format, with witnesses appearing via videoconference.

Regarding interpretation, those using Zoom have a choice, at the bottom of their screen, between the English, French and floor audio. As for those in the room, they should use their earpieces.

It's true that the hall is equipped with a fairly sophisticated sound system. However, we must be careful not to place the earpiece too close to the microphone, because this causes interference and can cause harm to our interpreters.

I'd like to advise you that the connection tests have been completed.

Before we welcome the witnesses, I'd like to give you a warning. We're going to discuss experiences related to mental health. This may be a trigger for people here, viewers, MPs and their staff who have had similar experiences. If you're feeling upset or need help, please don't hesitate to let the clerk know.

Before we welcome our witnesses, I would like to provide this trigger warning. We may be discussing experiences related to general health and mental health. This may be triggering to viewers, members or staff with similar experiences. If you feel distressed or need help, please advise the clerk.

This afternoon, we are pleased to welcome—

MP Hoback, who replaces Mrs. Wagantall.

Welcome.

MP Hanley, on Zoom, replaces Mr. Miao.

Colleagues,

we have with us this afternoon as an individual, Nina Charlene Usherwood, by video conference, and Vivienne Stewart, RCMP Veteran Women's Council, also by video conference.

We will start with you, Ms. Charlene Usherwood, for five minutes. Please go ahead.

3:50 p.m.

Sergeant Nina Charlene Usherwood As an Individual

Thank you, Mr. Chair.

Good day.

I am Nina Usherwood, a 42-year veteran of the Canadian Armed Forces. I served from 1979 until 2022, when I was medically released.

Veterans Affairs Canada does not recognize that my service experience is different from the service experience of male members because, as a woman, I faced discrimination throughout my career.

Veterans Affairs does not accept the physical impacts of the discrimination I experienced during my military career. Assessments from both the Canadian Forces health service psychologist and an occupational stress clinical psychologist hired by Veterans Affairs document the physical toll of the decades of the career-long discrimination as well as the mental injury I suffered.

Veterans Affairs continues to deny my claim that my type 2 diabetes is attributable to my military service. Veterans Affairs does not acknowledge the impact that the military's discrimination and highly sexualized culture has on the physical health of female veterans.

Research has established that discrimination, both overt and covert, can have a mental as well as a physical toll on health. Harris et al., in their 12-year study of 12,000 Australian women, found that perceived stress is a strong risk factor for diabetes, regardless of the presence of other risk factors like hypertension, physical activities, smoking, diet or weight.

Power et al., in their meta-analysis on stress and diabetes, show that emotional stress increases the development of diabetes. Sharma et al., in their article “Stress-Induced Diabetes: A Review”, show the biological mechanism by which chronic stress impacts diabetes.

Veterans Affairs Canada does not accept that discrimination experienced by veterans can have a physical cost as well as a mental cost. The discrimination that gender and sexual minorities continue to experience in the Canadian Armed Forces has an impact on the physical health of current and future veterans.

Thank you for listening. I'll be happy to answer any questions you have.

Thank you.

3:55 p.m.

Liberal

The Chair Liberal Emmanuel Dubourg

Thank you very much, Ms. Usherwood.

Now we're going to go to Ms. Vivienne Stewart, from the RCMP Veteran Women's Council. Please go ahead for five minutes.

3:55 p.m.

Vivienne Stewart RCMP Veteran Women's Council, As an Individual

Thank you, Mr. Chair.

I would like to thank the committee for inviting me to contribute to the important work that you are doing in this study on the experiences of women veterans in the RCMP and CAF.

On June 6, 1977, I joined the RCMP at the age of 24 with a bachelor's degree from the University of Victoria. I joined 31 other women, the majority of whom also came with post-secondary degrees.

This was not the case with most of the male recruits at that time. I think that the bar was set higher for us, but our expectations were also higher. For me, the history and reputation of the RCMP promised adventure, the opportunity to engage in a wide variety of interesting work, a way to make a difference, as well as opportunities to advance in the organization and have, ultimately, a rewarding long-term career.

My goal was to become a foreign liaison officer or to join the then security service. I served in Quebec following training in Regina, and then transferred to Cape Breton, Nova Scotia, where I was living when I resigned in December, 1984.

During my time in the RCMP, I had a variety of assignments ranging from the enforcement of federal statutes to rural provincial policing duties. I think I was a good cop, and I do not regret my time in the force. It was certainly a learning experience.

I decided to leave when it became apparent that those in staffing at the headquarters in Halifax were making decisions affecting my career with which I disagreed. I later discovered that those decisions were likely related to their suspicion that I was gay.

After I had put in my papers, one of my colleagues—also a constable and a friend of mine—came to see me at home to ask if I really wanted to leave the force, and indicated that there were rumours circulating that I was gay. Perhaps if I had known about this before I put in my resignation, I might have stayed and pushed the issue. I don't know; probably not.

At that point, I was ready for something new, as I think I had already accepted that my career would never be the career I had hoped for. In any case, at the time, given the evident homophobia existing throughout the force—and indeed in society itself—I would not even admit it or come out to someone I considered a friend. Again, it reinforced for me that I had made the right decision to leave.

I do not recall being angry or frustrated at the time, just disappointed. I had believed that I had something of value to offer the RCMP and that I would go a lot farther, even to the officer level. I had to give up on that dream and move on.

In any case, there was no exit interview for me. My sergeant at the time just asked me if there was anything he had done that had caused me to resign. My answer was simply, “No.” I didn't really have much to add to that, at least nothing that I thought he would have understood. As the only female member in most of the postings I had, I found my male counterparts for the most part to be hard-working, collegial, helpful and supportive.

I eventually returned to B.C. to attend law school at UBC. I was called to the bar in 1991 and I practised until I retired at the end of August in 2022.

I was unaware that after leaving the force with less than 10 years of service, I became a veteran. When I was asked by Jane Hall, who spoke with you on Tuesday, to volunteer with the new council that was being formed within the RCMP Veterans' Association in 2013, I had to clarify with her that I was in fact a veteran in order to be able to serve on the council.

My dad was a veteran, having served in the navy in the Second World War. To me, that was a veteran.

My main focus with the the RCMP Veteran Women's Council has been on how often questionable legal interpretations have adversely affected women veterans, particularly those involved in the Merlo Davidson class action. I have not personally had an occasion to contact VAC or use its services. My current understanding of VAC and its dealings with RCMP female veterans therefore comes from the work our council has done over the last 10 years or so.

It is apparent from our council investigations that neither the legislation nor the VAC decision-making processes are clear enough so that our veterans can navigate the system on their own without assistance or running into procedural roadblocks and hostile gatekeepers. Anecdotally, our evidence shows that female veterans continue to mistrust and fear VAC and the power it wields, apparently arbitrarily, over their basic interests.

The minister's written responses to questions posed on the clawback issue, which were supplied on March 20, 2023, are for the most part unsatisfactory. At the March 20 meeting of this committee, the minister's representative stated that communications would be going out to the individuals to ensure that the practice is stopped. Whether this response was in reference to level one and two claimants only or to claimants of all levels is not particularly clear, which again highlights the transparency and communication issues at VAC.

Without transparency, there can be no accountability; without accountability, there will be no trust.

We are looking to this committee to recommend immediate amendments to the Pension Act to exclude settlement damages from the clawback provisions for the types of claims raised in the class action.

This committee should also do whatever it can to ensure that VAC streamlines and simplifies its processes and improves its transparency, communications and training for frontline staff so that they better understand women veterans' experiences and respond within the spirit and intent of the legislation, rather than as Canada's meanest insurance company.

I also have a number of recommendations that are set out in the written brief that I provided to the clerk earlier today.

I welcome any questions that you may have.

Thank you.

4 p.m.

Liberal

The Chair Liberal Emmanuel Dubourg

Thank you very much, Ms. Stewart and Ms. Usherwood, for your opening remarks.

I'd like to offer to you that if you need to stop for a break of five minutes, just let me know, because we're going to go until 5:30.

Now we are going to start with the six-minute rounds of questions.

I'm pleased to start with MP Fraser Tolmie.

4 p.m.

Conservative

Fraser Tolmie Conservative Moose Jaw—Lake Centre—Lanigan, SK

Thank you, Chair.

Thank you to our witnesses for your testimony. Thank you for service.

Welcome back, Sergeant Usherwood. I know we've interviewed you before. We appreciate your making another appearance.

Sometimes when we do some of the questioning, we get a little bit of a background. Ms. Stewart, could you please tell me the years that you were an RCMP officer? I missed that. You did share that in your testimony.

4 p.m.

RCMP Veteran Women's Council, As an Individual

Vivienne Stewart

I joined in June 1977 and I left in December 1984.

4 p.m.

Conservative

Fraser Tolmie Conservative Moose Jaw—Lake Centre—Lanigan, SK

I apologize that these are just straightforward questions. I'm going to open up a little bit later on.

You said that once you had left, you were not made aware that you were allowed to access veterans benefits. Could you expand a little bit on that?

4 p.m.

RCMP Veteran Women's Council, As an Individual

Vivienne Stewart

I left before the 10-year cut-off when the superannuation kicks in. It's no longer obtainable, basically. You're in, and that's part of your pension.

I had all of mine returned to me, and as far as I was concerned, that was the end of it. My only awareness of VAC at that time was that it was paying for my father's yardwork at home.

November 30th, 2023 / 4 p.m.

Conservative

Fraser Tolmie Conservative Moose Jaw—Lake Centre—Lanigan, SK

Okay.

Sometimes afterwards it's a little bit disappointing to find out that you were entitled to benefits, that you could have made some career decisions or, as you say, you could have stayed in a little bit longer.

One thing I understand is that as one of the first female RCMP officers, you did train to be in the iconic musical ride, but at some point you decided not take part in that. Could you elaborate a little bit more about that and about what was behind your decision?

4 p.m.

RCMP Veteran Women's Council, As an Individual

Vivienne Stewart

Yes.

Maybe I'll just give you a little bit of background on how that all came about.

There were no women in the musical ride, or even thoughts of having women in the musical ride, until 1980. In 1980 somebody higher up decided that we have women in the force and we'd better show their faces in other aspects of the force as well. Certainly, as you say, the musical ride is iconic for the RCMP and also for Canada.

What happened early in 1980 was that somebody in the RCMP phoned every single female member across Canada and asked us if we were interested in trying out for the musical ride. Being a horse-crazy kid from way back, I jumped at the chance for that.

How it works is that there are two sessions of an equitation course, and in those days—I'm not sure how it works now—there were two months and two months. The first two months there were 16 members in that group, and two were women and 14 were men. In the second two-month group, which I was in, there were four women and 12 men. Generally what happens is that the musical ride is formed of a troop of 32 riders. Half were replaced every year, so it would be a two-year posting.

I went off to Ottawa in April 1980 to Rockcliffe to the stables, and it was quite the experience. We were there for two months, and as I say, there were four women and 12 men. This was, I think, probably the first experience I had in my time in the force—and at that point I was almost three years in—when I felt what I suppose would be an inkling of what we now call a “toxic work environment”.

There were hazing rituals, misogynistic jokes, the kinds of things that I think most of us probably ran into at the time and didn't think much of. For me, aside from the hazing ritual, which did not affect me personally as I was not the subject of it, the misogynistic jokes indicated what life would be like as a musical ride member out on tour, and that was not appealing to me. Also, one of the instructors we had who would also be accompanying us out on tour was someone who gave me a very uncomfortable and very creepy feeling.

In those days—it was in 1980, so we're looking at almost 44 years ago—there was nothing said about any of the inappropriateness of the conduct, but I am sure that if I felt it, my three female colleagues also felt it.

That kind of behaviour on the course was one thing, but it felt to me like it would be worse once we were out on tour and there would be just us and the people we were working with out there. At the end of the course, they went through the 16 trainees and asked us, if we had actually passed, if we were interested in joining the ride. I said no and I went back to Nova Scotia.

4:05 p.m.

Conservative

Fraser Tolmie Conservative Moose Jaw—Lake Centre—Lanigan, SK

Thank you, and thank you for sharing that with me. I appreciate that.

I think my time is up, Chair.

4:05 p.m.

Liberal

The Chair Liberal Emmanuel Dubourg

Yes, exactly, Mr. Tolmie.

Now let's turn to Mr. Randeep Sarai for six minutes, please.

4:05 p.m.

Liberal

Randeep Sarai Liberal Surrey Centre, BC

Thank you, Chair.

Thank you to both of the witnesses.

Ms. Stewart, thank you for your service, and obviously for being here today.

I think that in 2019 Veterans Affairs Canada held its first Women Veterans Forum to discuss specific challenges women face after service. I think your colleague came to this committee and told us that you participated in the Women Veterans Forum.

In your opinion, what are the challenges facing women veterans with regard to their physical health, their mental health and safety concerns, and have these forums been helpful in that context?

4:10 p.m.

RCMP Veteran Women's Council, As an Individual

Vivienne Stewart

Thank you for the question, Mr. Sarai.

I was not actually at the 2019 conference. I went to the conference that was organized this year in February, in Ottawa, that focused on women and LGBTQ2S+ issues, which was very interesting.

I think what we would like to see front and centre is better training for the people at VAC who deal with women veterans so that they develop a better understanding of women's issues in the overall context of the different kinds of things that women face during their careers, depending on the work they do.

I'm certainly speaking here primarily for the RCMP. I'm not aware of everything that goes on at CAF.

I think developing specialized...or subject matter experts on diverse communities within the organization would be helpful. Also, I think what is key and what I understand is fairly lacking right now is trauma awareness. I understand there is training and education for that, which is very important.

I think it's probably easier dealing with the physical issues that women veterans have, rather than the psychological ones. When the representatives from the RCMP spoke with you back in October, I personally was surprised at the emphasis that they were putting on changes to kit and equipment. That's fine. That's probably the easy stuff. The hard stuff is actually dealing with the effects of toxic workplaces and toxic leadership on the people who are in those situations.

4:10 p.m.

Liberal

Randeep Sarai Liberal Surrey Centre, BC

Thank you.

I also wanted to ask you how we can improve programs and services for all the veterans, but especially for women veterans, in your experience. That's aside from the first part that you said about being told that you were a veteran and that therefore you were entitled to those services. It would be a good start, but I'm hoping that is now told.

What are the main issues that women veterans are facing when transitioning to civilian life, and specifically RCMP women veterans?

4:10 p.m.

RCMP Veteran Women's Council, As an Individual

Vivienne Stewart

Not to belabour the point too much, but it really is a question of lack of information and lack of education on VAC, VAC programs, VAC services. It's quite amazing to see that things haven't progressed the way we would probably have hoped they would have, even in the last 10 years.

People don't know.... I mean, I think they now probably get it that yes, you are veterans, but I'm pretty sure there's still a lot of ignorance out there as to the benefits available to them through VAC as female veterans.

I have to point the finger at the RCMP here for a lack of information and really not taking the responsibility to inform members of what they can expect, what their rights are, what is available to them throughout their careers, so that they are prepared for a healthy and successful transition into civilian life.

4:10 p.m.

Liberal

Randeep Sarai Liberal Surrey Centre, BC

Thank you.

I have something to ask Sergeant Usherwood quickly. You said that you stayed hidden because of the extreme hostility you witnessed towards transgender service members. You felt safe only in 2009 to be yourself.

I'm sorry, first of all, that it took so long for you to feel safe. What changes in the armed forces made you feel safe at that time?

4:15 p.m.

Sgt Nina Charlene Usherwood

To be honest, partly it was my own career position. I was working with a very small number of people. I was not on a large crew. I was working directly for one supervisor. I trusted that person more than anything else.

I was aware of the changes that were happening, but I was also in contact with other trans people in the forces. Even after I came out and started living as myself and being accepted, I am well aware that other people continued to be driven out of the forces by the toxic culture.

I was in a place where I had been for seven years. As a consequence, I knew the environment and I felt safe with the people I worked with.

4:15 p.m.

Liberal

The Chair Liberal Emmanuel Dubourg

Thank you for your interventions.

Mr. Desilets, you have the floor for six minutes.

4:15 p.m.

Bloc

Luc Desilets Bloc Rivière-des-Mille-Îles, QC

Thank you, Mr. Chair.

Good evening, colleagues.

I thank our witnesses for their presence and their service.

Ms. Usherwood, I'm delighted to see you back at the committee. I think your courage is fantastic. We hope that your testimony will enable us to document certain injustices a little more.

When you came out as a transgender woman, what was the immediate reaction of your work colleagues?

4:15 p.m.

Sgt Nina Charlene Usherwood

I'm sorry. I'm not receiving the English translation of that question.

4:15 p.m.

Liberal

The Chair Liberal Emmanuel Dubourg

I'm sorry. We're going to make sure everything is working.

I'm speaking French.

Ms. Usherwood, tell me if you have the translation...but I'm speaking in English.

We're doing a test to make sure the interpretation works.

We'll take a short break to sort this out.

4:15 p.m.

Liberal

The Chair Liberal Emmanuel Dubourg

We are resuming the meeting.

I think the tests have been completed, and everything seems to be working now.

Mr. Desilets, I'd like to ask you to start again from the beginning, please.

4:20 p.m.

Bloc

Luc Desilets Bloc Rivière-des-Mille-Îles, QC

With pleasure, Mr. Chair.

Good evening, colleagues.

I thank our guests for being here and sharing their experiences, which we know are not always pretty or easy.

Ms. Usherwood, my question is for you. I'm delighted to see you back at the committee. I remember what you said at your last appearance. Once again, I think you're very brave to appear before us like this. We all hope that your comments will add to our knowledge and highlight certain injustices and problems. Our recommendations will of course be aimed at remedying them.

When you came out as a transgender woman to your work colleagues, how was this initially perceived?