I think that people who are, as Nina said, either doing an intake interview or are the first line that the claimants meet should have some awareness of the experiences and lives of women veterans in both the RCMP and CAF, obviously. Perhaps it could be a subject matter expert, or there could be additional training, just something to raise the level of—I don't want to say “professionalism”, but I will say it—professionalism at that first stage.
On November 30th, 2023. See this statement in context.