Thank you so much, Chair.
This time I am going to come to Dr. Courchesne.
The last time you were here to visit our committee, I asked you a question about how VAC staff, case managers, adjudicators, health care providers and veteran communities could submit complaints about the dissemination of information through VAC.
Your answer was to call 1-800 and your name. That really wasn't what I was looking for.
I'm just wondering if you could take this opportunity to maybe explain how that process actually works, so that we can make sure it's on the record.