Thank you, Chair, and welcome to our guest. It's great to hear your perspective on many of these issues.
I would like to focus along the lines of what might be potential solutions to all the problems that have been identified. As you said, Colonel Jardine, let's not get lost in the numbers. I'm looking for maybe some suggestions or solutions you might be able to propose to improve the system.
I'll ask you this first question. Do you believe that VAC has the tools to address issues relating to the backlog and inequality with the resources it currently has, or do you foresee it needing to modernize, further streamline, or even look for ideas outside of the box, or from other jurisdictions, that are not being used currently to address some of these issues now and into the future?