Thank you, Mr. Samson, and thank you, Chair.
I'm not sure if this question is directly in your shop or not, but I'm just wondering how your office works to prevent issues relating to the backlog that we've heard about or the other concerns around equal treatment. Can you predict or see trends early in some of the things that might be happening, and how do you relay these concerns so they're addressed as soon as possible to avoid a further amplification of the problems?