You're asking me which of the recommendations we've made with respect to wait times—or the top two or three—are most important to us.
The most important to me, with respect to what I've just said, is to understand who the person is who is applying for this disability benefit. In other words, perform some kind of triage as the disability claim comes in. Does this person have a family doctor? Is this person in financial difficulty? Do they have access to the public service health care plan? Are there conditions that are a barrier to their being able not only to reintegrate into civilian life, but to progress in their lives? Are they still serving?
I believe, and our office believes, that this aspect of triage of these first applications right at the outset is the most important thing to do.