Very quickly, the people who step forward to help veterans [Technical difficulty—Editor] are saints.
The Royal Canadian Legion does this and has done this for decades. There are many individuals across this country, like the people you have heard from, who step up and try to help their colleagues with their claims because they have some experience with it. They are saints for doing that, because the process is not as clear as we would like it to be.
Getting the information and providing a fulsome answer.... I alluded to this before. When they have served, veterans believe that they should have only to say, “I served. Here was my occupation. I am broken and I need help.” However, the process and the paperwork that's required needs far more than that. These people who help are truly providing a service of gold.
I commend them. Everyone in my office commends them for the work they do.