It was a good experience in terms of being able to serve veterans.
I found there were issues with the medical documentation that was coming out of the Canadian Armed Forces, which has its own medical system, separate from the rest of Canada's. There were issues with veterans saying they had certain service-related conditions that were not documented in the record. That made it so the department was not able to give them the benefits they were seeking for those issues.
There is an issue with quality if you work in the civilian system and then transfer over into the military system. In the civilian system, if you don't follow your professional standards, you will have issues within that profession. You'll be called out on them. That is not what happens within the military health care system. That's an issue. Military service members need to have the same quality of health care and access to health care that the rest of Canadians do. They are trying to defend our interests, so we need to treat them just as well as we treat civilians.