A couple of things happen. First of all, we're notified of their release. Once they go through a transition interview, then there's a screening tool to identify their risk of release. If everything seems fine, then they are lower risk. Those who are medium and higher will be scheduled for a 30-day post-release follow-up. We would follow up with the veteran to see how they're doing, how they're tracking and go from there. We also make sure they know that, if they need assistance, they can come back to us.
That's typically how we approach it. They can come back at any point in time through contact with the local area office and My VAC Account. A lot of members and veterans have access to My VAC Account and secure messaging. We get a lot of messaging that way or through our contact centre.