I may just start, and then I'll ask my colleagues to chime in as well.
First and foremost, we're talking about transition, the actual process of going from the Canadian Armed Forces to perhaps Veterans Affairs, but really, to a post-military life, releasing from the military.
While we have a lot of people who release on an annual basis who come directly to Veterans Affairs, because they have identified medical needs or they know the challenges they may face from the interventions we have, we also have a lot of veterans who come to us six months later, 12 months later or 10 years later with issues that weren't identified at the time they released, either because they didn't accept it themselves, they didn't recognize it in themselves or they weren't ready to share those kinds of things.
Transition is really a long journey. It may be something that we can immediately provide some assistance to help with. It may be something that a veteran comes back to us with years later, and that's okay too. The transition piece can take a long period of time. They can come to Veterans Affairs whenever they need to.
I'll ask both Mark and Jane, and the commodore too if he wants to weigh in, about changes that have been made and what that person may feel is different or see differently.