Okay. That's great. I'm glad to hear that.
You mentioned something with the inconsistency, that a checklist would be helpful. You talked about your own intake process. In previous testimony, people have been concerned about checking off boxes and that there isn't that personal relationship, and they think that would be more important. However, at the same time, you need to understand the dynamics.
Who creates that checklist and how is it best implemented, if that's something that should be done more as we have intake of new veterans?