It is. First of all, we're running blind. When I was facilitating a peer support group, I was the guy in front of the class with half a dozen regulars. Even with that group, we still didn't really know what the heck was going on, what was available or what we could access.
One of the reasons is that the names of programs are changing all the time. There are adjustments to them, and you can't keep track. The only way to have any clue.... I liken it to a bunch of sixth graders teaching each other sex education. They really don't know what they're talking about. That's what it's like trying to navigate VAC. It's constantly changing, and just as soon as you have a relationship with a caseworker, they quit or get fired, and then you have a new caseworker. I think I've been through four or maybe five since 2017.
There's just no way to keep track of what's going on and what's available—