It's true. I've heard that and I've experienced it. Right now, I can't find a family doctor. I'm looking for one if anybody knows of one around Stettler.
The way the system works is you need a note from the doctor or a referral from an MD to access anything. If you want to see a chiropractor, or anyone at all, for service-related injuries, you have to have a doctor sign off on it, and good luck getting a doctor who will sign off on you seeing a chiropractor or getting float therapy. It's an almost impossible barrier.