Mr. Speaker, I am quite interested that a member from the west of Canada would talk about whiskbrooms. I guess he knows more about farming.
I am also quite surprised with the observations made by the speaker in the sense that he feels that in some ways this is a trite and insignificant piece of legislation. I am surprised this would come from a member opposite who in the party sense is always suggesting they are the ones who can discern in their wisdom what people are thinking.
I can safely tell the member opposite that despite what he feels about the triteness of this if he would follow what happens in his constituency office he would find that this delivery of service is a major factor. It is of great concern to seniors. To suggest that in some way dealing with this problem is using a whiskbroom when he would use some other farm device I find quite surprising.
I would ask him to consult with the seniors with whom he deals. I would ask him perhaps to have one of these consultation processes with the seniors whom he serves. I think he would find they would welcome these changes.
In dealing with government bureaucracy, and we all acknowledge there is a certain element, a continuum of bureaucracy, I think he will find that his constituent base will welcome these types of changes. The seniors are going to welcome the streamlining and flattening of the process somewhat and empowering those who make the decisions and collapsing the vertical portion of the system.
We are talking about the delivery of service to primarily a senior base. In the past, the have found the operation of the system to be very frustrating.