Mr. Speaker, my question is directed to the minister responsible for senior citizens. Yesterday, in response to my question about the plan to use voice mail to answer requests for information from senior citizens, the minister merely stressed the efficiency of the proposed service.
However, senior citizens do not like this kind of service, and they have made that clear through the representative for the Fédération de l'âge d'or.
Considering the special needs of senior citizens and disabled persons, would the minister responsible for senior citizens agree that the general use of voice mail in dealing with this particular clientele is entirely inappropriate?