Mr. Speaker, I often receive letters from constituents who are frustrated by certain aspects of the UI system because they do not understand the limits of their coverage.
Most complaints are about restrictions on training or the taking of temporary jobs that beneficiaries felt would have improved their chances of finding more permanent work.
Anyone who insures a home or a car receives a written policy which lists entitlements, deductions and restrictions. A lot of misunderstandings and frustration could be avoided for workers if a similar document was available which listed entitlements and deductions for the UI system.
I urge the minister to produce a printed insurance policy for UI which could be posted in places of work or supplied to workers when they begin paying UI premiums. This could lead in time to a range of UI policies being available at different premium levels which would better meet workers' needs and would introduce some flexibility into the UI system.