Mr. Speaker, there have been a number of improvements made over the years. The government is dedicated to accelerating the rate of improvement in terms of Canadians being able to get service from federal institutions in the official language of their choice, quality services.
We are asking all of our departments to submit action plans by September which will outline what programs they will undertake to improve levels of service. We will monitor them further. In March of next year we will expect a progress report. We will expect progress reports every six months thereafter. In short, we are determined to live up to our obligations under the Official Languages Act and its regulations.