Mr. Speaker, my question is for the Minister of Human Resources Developmnet.
For the second consecutive month, a large number of concerned and destitute seniors have not received their guaranteed income supplement. Last week, at the Saint-Léonard office, in Montreal, 135 seniors were turned away by overburdened officials who asked them to make an appointment even though the phone lines were always busy. Worse still, when an official could finally be reached on the phone, he said that he did not know when the situation would be rectified.
Will the Minister of Human Resources Development confirm that, not only have these seniors been deprived of their guaranteed income supplement without knowing when the problem will be resolved, but they have also been unable to obtain adequate service from his department?