Mr. Speaker, I said in the House last week in response to a question that this was a serious matter. It is because of the number of people waiting and who have been informed improperly of their situation. They do not need to be made more anxious. They already have enough problems.
I indicated at that time we would do everything we could to resolve the matter. I have been checking constantly on this. We have been calling people. We staffed the office even over the weekend to make sure people were advised either by phone or in writing, whichever was most appropriate.
There is no excuse, as I said last week, for these kinds of errors. We attribute them to glitches in the technology the department has introduced. That is not acceptable to those people who are upset by these kinds of problems. We will do everything we can to get them resolved as quickly as possible because we understand how important these problems are for people who really care.