Madam Speaker, the member has been told a number of times what is going on. It is
obvious to all of us that Human Resources Canada is consolidating and centralizing the administration and processing functions.
When that is done, it stands to reason that service in certain areas will be reduced and employees will be moved from one place to another. That is how the administrative savings being sought will be achieved.
It is no different in this member's riding than it is in mine. In my riding of Kenora-Rainy River we went through the same thing, but we seem to understand it a lot better.
The key is that when the numbers of employees are reduced, we must make sure that their function in the administrative process continues to have front line service. We continue to say that the intent of improving the system is to maintain the front line service for communities so that service will adequately respond to the needs of individuals.
This is a two year process. Once it is in place, the hon. member will see that the front line employees will still be available to look after the needs of individuals. With the kiosks and mail service centres restructured, he will see that it will work as well in his riding as it does in mine. It is fortunate for us that our ridings are similar. Once he gets a chance to see the service in action, he willknow that the minister's answer to him in the House of Commons was correct. This is an administrative improvement, not a chance to reduce service.