Mr. Speaker, I was pleased to listen to the constructive presentation by the hon. member opposite. He brings to this debate a long record of having worked on behalf of not only his constituents but also small business across this country. He has made a number of very important recommendations. A lot of them are based on the MacKay report.
I would like to ask the member a question on the problem where we do not have a continuity of bank managers. Customers are not dealing with the same person all the time and the individual cannot get to know their character, history, background or potential. They cannot assess whether they are capable of carrying out the business plan they put before them.
How does the member feel the banks could go about changing this? Would it mean paying much more at the branch level? Does government have a role in terms of achieving the goal the hon. member has adumbrated for us?